Custom hotel key cards are not only a tool for guests to access their rooms but also an important part of a hotel’s brand image. However, after-sales issues, such as chip malfunctions and printing peeling may occasionally occur during use, which affects the hotel' s daily operation and guest experience. As a professional smart card source manufacturer with 20 years of experience in the industry, Zhanfeng Smart Card is here to popularize relevant knowledge. We provide effective solutions as well.

Chip malfunction is one of the most common after-sales problems of hotel key cards. There are three main reasons for this issue: first, improper storage environment, such as long-term exposure to high temperature, humidity or strong magnetic fields, which can damage the internal chip; second, frequent friction and collision during use, leading to poor contact between the chip and the card reader; third, low-quality chip materials used in the production process. To solve this problem, hotels should first store the key cards in a dry, cool and magnet-free environment, avoiding direct contact with electronic devices with strong magnetism. For cards with poor contact, you can gently wipe the chip area with an alcohol cotton pad to remove dust and dirt. If the chip is severely damaged, it is necessary to replace the key card in time.

Printing peeling is another common problem that affects the appearance and brand expression of hotel key cards. The main causes include inferior printing materials, improper printing process, and frequent contact with water or chemicals during use. To address printing peeling, hotels should avoid using key cards with wet hands and keep them away from cosmetics, detergents and other chemical products. For slightly peeled cards, you can use a professional transparent protective sticker to cover the printing area to prevent further peeling. For severely peeled cards, replacement is also the best choice.

The root cause of most after-sales problems of custom hotel key cards lies in the quality of production. Choosing a reliable smart card manufacturer is the fundamental way to avoid these issues. Zhanfeng Smart Card, as a source manufacturer with 20 years of experience in the smart card industry, has rich production experience and advanced production technology. We use high-quality chips and printing materials, and strictly control every link of production from raw material selection to finished product inspection, ensuring that each key card has stable performance and durable printing.

Our products are sold well at home and abroad, and have won the trust of many well-known hotel brands. If you are looking for a custom hotel key card supplier, we are definitely your best choice. We provide free sample delivery service, allowing you to personally check the quality of our products before placing an order. Whether you have requirements for chip performance, printing effect or card material, our professional team can provide you with personalized solutions. Feel free to consult us and place your order, and Zhanfeng Smart Card will bring you high-quality products and intimate service.